From Insights to Action: Six Rules for Embedding Behavioral Science in Healthcare Marketing
Hale Forster shares six lessons for embedding behavioral science in...
Limetree’s Emily Rich and Elliott Rosenthal share how aligning big ideas with operational know-how turns chaos into clarity and transforms good marketing into unstoppable performance.
By: Emily Rich and Elliott Rosenthal
Riggs and Murtaugh, Tango and Cash, Starsky and Hutch, Shawn and Gus... Strategy and Operations?
Strategy is your big-picture thinker who pushes the envelope. Operations is your street-smart operator who knows how to get things done. When they share a common goal, they develop solutions to your marketing challenges.
Different perspectives mean our unlikely partners problem-solve differently. On paper, these two can never see eye to eye. At first glance, you may see your strategy and operations teams functioning the same way:
As our two heroes begrudgingly work together, we see their different styles clash. Tension and conflict abound as they try to stick to their comfort zone. In marketing, this shows itself in a few challenging ways:
Right when it seems like the pair is destined for failure, a glimmer of resolution appears. Our heroes finally realize that despite their oil-and-water appearance, they share a goal. For marketing teams, this is where the magic starts to happen:
The final, exciting, climactic end to our movie (AKA the campaign goes out successfully and we see results). Our heroes understand each other, their strengths, weaknesses, and how they fit into the big picture. They perform like a well-oiled machine, and the bad guys better watch out. This is where the truly fun business value kicks in:
In summary, good partnerships get better with time. Now we're talking about a series order (#6seasonandamovie)! The more a partnership works together, the better they get.
Let's talk about what it could mean for your organization, where the opportunity may be, and what it would take to make it useful.
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